Terms

Studio

Harbor Artificial is a services studio. These terms cover this website and the services booked through it. They do not replace a statement of work. Questions: [email protected].

Scope

Services are scoped in the statement of work, or in the written package checklist you accept for a catalog package. Anything outside that list is a change order. Price and timing for extra work are agreed in writing before that work begins. Silence is not approval.

When work begins

Work begins after payment or a signed scope. A catalog checkout starts that package once payment clears. A custom project starts from the signed scope together with the payment terms in that scope.

Deposits

Deposits follow the package split already published on this site. This page does not set a different split.

• Scoping Sprint (E1) is paid in full at checkout, and 100% of its fee is credited toward any Harbor package.
• Most catalog packages (P1, P2, P4–P8, P10–P12), Starter Automation (E2), and the locked bundles are 50% at checkout to start and 50% when the build is finished, before source or code handoff.
• Workflow Agent (P3) and Internal Dashboard (P9) are 40% at start, 30% after mid-review, and 30% when finished, before code handoff.
• Quant packages (P13–P15), bought alone, are 50% at checkout to start and 50% when finished, before source or code handoff. The deposit does not release code.
• A Custom Bundle is 50% deposit and 50% final of the discounted total, including when a quant package is in the bundle. The discount is 10% off list.
• Apex Institutional Quant (P17) is by application only and is quoted in writing.
• A Custom Project locks a fixed quote after scoped analysis, then uses 50% to start and 50% before code release.

Blueprint sign-off authorizes build. Final pay authorizes code release. Card checkout runs on Stripe. This site does not collect card numbers.

Acceptance

Delivery is judged against the written checklist in the scope, not open-ended polish. After you accept in writing, fourteen days cover defects in that delivered scope. New features are change orders.

Stopping an engagement

You may stop the job by emailing [email protected]. Stopping does not refund work already done or time already spent. Amounts already paid stay paid. Work that has not been started is not billed after the stop. A deposit is payment for the time required to begin, and it is not refunded.

This website

Sticker prices and package descriptions on the site are the offer until a statement of work says otherwise. If a signed scope and a marketing page disagree, the scope controls. See also Privacy and Security, and How we work for the same payment split in more detail.