Guides

A RAG pilot for SMB docs that your team can own

When a chatbot demo is not enough

Many teams try a weekend LangChain demo, then discover they need corpus boundaries, citation links, refusal behavior, and a way to say “done.” Harbor’s Docs Pilot is a two-week fixed package for that problem.

It is built for founders and product teams who need a pilot surface — not an enterprise knowledge-management program.

What “done” looks like

Bounded document ingest, retrieval with citations, a simple web or API surface, acceptance tests for retrieval quality and refusal behavior, and a handoff runbook. Price and timeline sit on the package card — no invented discounts here.

We do not promise zero hallucinations. We engineer grounded answers and honest refusals against a checklist you accept in writing.

How to start

Bring a document sample, 5–10 example questions, and a hosting preference. Deposit before we build. See Docs Pilot on the packages page, or email [email protected] with your corpus constraints.

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Harbor Artificial is not Harbor Cloud, tryharbor.ai, or Protected Harbor. We refuse HIPAA/clinical work, regulated finance systems of record, realtime voice, and open-ended founding-engineer retainers.

FAQ

Guide FAQ

How long does a Docs Pilot take?

Docs Pilot is a two-week fixed package with sticker pricing, written acceptance, and a handoff runbook. Rush may be available when capacity allows.

Will Harbor guarantee zero hallucinations?

No. We engineer retrieval, citations, and refusal behavior with acceptance tests — not a zero-hallucination guarantee.

Want to see if a package fits?

Share what you’re trying to ship, your timing, and any constraints you already know. We’ll reply from [email protected].

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